Decorating Heaven Privacy Policy

Decorating Heaven Privacy Commitment

Your privacy is important to Decorating Heaven.

While we require information about you to provide superior service, we understand that part of this superior service is the maintenance of your privacy by keeping your information secure and using it only as you would want us to use it. We have a commitment to your maintain your privacy and how we will achieve this is documented as follows:

Security of information

We will always maintain control over the confidentiality of our customer information. We will take reasonable steps to ensure that all information is stored in a secure environment accessed only by authorised persons.

We will remove your information in a secure manner when it is no longer required.

What information do we collect and how do we use it?

We collect:

Information required to fulfil your orders.
Information required to email newsletters you have requested.
Other information you may have communicated to us while when requesting services from us.
Tracking information collected by our internet suppliers provides us tracking information to help with the improvement and management of Decorating Heaven. This data is anonymous information and we do not use it to track individuals.

We will limit the collection and use of your information to the minimum we require to deliver our superior service to you. Primarily we use the information to fulfil customer orders. This may include contacting you to provide updates on your order.

Who uses the information?

We will permit only authorised personnel, who understand and follow our privacy commitment to have access to your information. Staff that contravenes our Privacy Commitment will be subject to our normal disciplinary procedure.

We will not reveal your information to any other organisation unless we have your authorisation or we are required to do so by law.

Whenever we hire other parties to provide support services, we will require them to conform to our privacy commitment.

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Is your information correct, can you check and correct it?

We will attempt to keep your details accurate and up-to-date. We will give you access to any information we collect about you so you have the opportunity to correct any incorrect information.

Information provided as part of the order process such as credit card details, addresses and phone numbers will not be supplied to anyone, unless required by law, as we do not collect and archive this information for future use but only use it for the processing of the order received.

Email newsletter and marketing lists

As a customer you can request a newsletter via email. You can at any time request that you no longer wish to receive this newsletter or be on a marketing list by emailing Decorating Heaven with this instruction. We may send you an email to confirm your request has been processed.

Each newsletter email will also provide the opportunity to alter or correct information, for example change your email address or cancel future newsletters.

Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

Children’s Privacy

Decorating Heaven is not directed to children under the age of 15. We will not knowingly collect or use personally identifiable information from anyone under 15 years of age.

What happens when we amend our privacy policy?

Any policy changes will be published at Decorating Heaven's Privacy Policy.

It will also reference the changes made to the privacy policy.

If we are going to be using the information collected from you in a manner materially different from that stated at the time of collection we will send affected customers an email notice of the change and include instructions on how you can amend your details and requirements.

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All your questions answered - Continue shopping at Decorating Heaven.

You have more questions on our privacy commitment - contact us via email.

Or find out more - Australian Privacy Commissioner’s Web Site.

Amendments to the Decorating Heaven Privacy Commitment

Created: 25 September 2001

8 March 2002 - updated email addresses.

21 September 2004 - updated page links and details on tracking information.

2 May 2005 - republished at another web address with no policy changes.

22 July 2005 - updated fonts to improve heading reading with no policy changes.

13 August 2005 - update on Yahoo! Store privacy policy text and repositioning to end of policy.

31 October 2005 - Parts of this store where hosted by Yahoo! Store. Now that this has ceased order data collection by Yahoo! on ordering details has ceased also.