Decorating Heaven
Privacy Commitment
Your privacy is important to Decorating Heaven.
While we require information
about you to provide superior service, we understand that part of this
superior service is the maintenance of your privacy by keeping your information
secure and using it only as you would want us to use it. We have a commitment
to your maintain your privacy and how we will achieve this is documented
as follows:
Security
of information
We will always maintain control
over the confidentiality of our customer information. We will take reasonable
steps to ensure that all information is stored in a secure environment
accessed only by authorised persons.
We will remove your information
in a secure manner when it is no longer required.
What information
do we collect and how do we use it?
We collect:
-
Information required to fulfil your orders.
-
Information required to email
newsletters you have requested.
-
Other information you may have
communicated to us while when requesting services from us.
-
Tracking information collected by our internet suppliers
provides us tracking information to help with the improvement and management of
Decorating Heaven. This data is anonymous information and we do not use it to
track individuals.
We will limit the collection
and use of your information to the minimum we require to deliver our superior
service to you. Primarily we use the information
to fulfil customer orders. This may include contacting you to provide
updates on your order.
Who uses
the information?
We will permit only authorised
personnel, who understand and follow our privacy commitment to have access
to your information. Staff that contravenes our Privacy Commitment will
be subject to our normal disciplinary procedure.
We will not reveal your
information to any other organisation unless we have your authorisation
or we are required to do so by law.
Whenever we hire other parties
to provide support services, we will require them to conform to our privacy
commitment.
Is your
information correct, can you check and correct it?
We will attempt to keep your
details accurate and up-to-date. We will give you access to any information
we collect about you so you have the opportunity to correct any incorrect
information.
Information provided as
part of the order process such as credit card details, addresses and phone
numbers will not be supplied to anyone, unless required by law, as we do
not collect and archive this information for future use but only use it
for the processing of the order received.
Email
newsletter and marketing lists
As a customer you can request
a newsletter via email. You can at any time request that you no longer
wish to receive this newsletter or be on a marketing list by emailing
Decorating
Heaven with this instruction. We may send you an email to confirm
your request has been processed.
Each newsletter email will
also provide the opportunity to alter or correct information, for example
change your email address or cancel future newsletters.
Your email address will
only be used for the purpose for which you have provided it and it will
not be added to a mailing list or used for any other purpose without your
consent.
Children’s Privacy
Decorating Heaven is not directed
to children under the age of 15. We will not knowingly collect or
use personally identifiable information from anyone under 15 years of age.
What happens
when we amend our privacy policy?
Any policy changes will be published
at Decorating Heaven's Privacy
Policy.
It will also reference the
changes made to the privacy policy.
If we are going to be using
the information collected from you in a manner materially different from
that stated at the time of collection we will send affected customers an email notice of the change and include instructions on how you can amend
your details and requirements.
All
your questions answered - Continue shopping at Decorating
Heaven.
You
have more questions on our privacy commitment - contact
us via
email.
Or
find out more - Australian Privacy Commissioner’s
Web
Site.
Amendments to the Decorating
Heaven Privacy Commitment
Created: 25 September 2001
8 March 2002 - updated email addresses.
21 September 2004 - updated page links and details on
tracking information.
2 May 2005 - republished at another
web address with no
policy changes.
22 July 2005 - updated fonts to improve heading reading with no policy
changes.
13 August 2005 - update on Yahoo! Store privacy policy text and
repositioning to end of policy.
31
October 2005 - Parts of this store where hosted by
Yahoo! Store.
Now that this has ceased order data collection by Yahoo! on ordering details
has ceased also.
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